Shipping policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy for information about order processing, shipping times, and deliveries.

Order Processing

  • Orders are processed within 1โ€“3 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak shopping periods, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

  • Domestic Shipping: 3โ€“7 business days.
  • International Shipping: 7โ€“21 business days.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, shipping method, and order size.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor your shipment.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to factors beyond our control, including:

  • Severe weather conditions.
  • Customs inspections.
  • High shipping volumes.
  • Carrier delays.
  • Natural disasters or other unforeseen events.

We appreciate your patience if delays occur.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date or receipt of the package.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Undeliverable Packages

Packages returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery may be subject to additional shipping charges before they can be resent.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to make changes or cancel it.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team. We are always happy to assist you.